Terms & Conditions

When purchasing products from Ecodownunder you agree to the terms and conditions outlined below:

Web Site Sales:

• Ecodownunder may offer Promotions and Sales that are exclusive to the Ecodownunder Web Site and that DO NOT apply, nor are they available in any Ecodownunder Retail Stores
• Prices may vary between Ecodownunder Retail Stores and the Online Store.
• Ecodownunder will always try to fill your order, however, if we are out of stock we will offer a similar replacement product or refund your money.

Black Friday and Cyber Monday:

No further discounts, or discount codes can be applied to items purchased during Black Friday or Cyber Monday Sales.  This includes 10% or $20 subscription discounts.

Free Delivery on Orders over $50

Ecodownunder offer Free Delivery on orders over $50, for the initial delivery.  If orders are not collected or returned to our Warehouse because no one has collected or signed for the delivery, then there will be a minimum charge of $10 for re-delivery.

Gift Certificates:

• Can be redeemed online or in store
• Purchased online will be automatically emailed.  To Redeem in Store, you must take a printed copy to give to the Store
• Will not be replaced, refunded if lost or destroyed or altered in any way

Monthly Prize Giveaway:

• The winners will receive Ecodownunder bed and bath products or a gift voucher redeemable through Ecodownunder online or in store to the value of $250.00.
• Winners will be notified by email within two (2) business days of the draw.
• Winners are not required to be on the premises when their name is announced to be eligible to claim their prize.
• The prize will be delivered by courier or post within six (6) weeks after the close of the prize draw date.
• If there are any unclaimed or un-awarded prizes a prize draw will be conducted on 2 months after the original draw. (Must be 3 months after the original prize draw unless it is an event based prize.) at the same time and place as the original draw. If a winner is drawn they will be contacted by phone or email within two (2) business days.
• Authorised under NSW permit number: LTPM/19/04948

• any orders where the 10% discount code is used must be $50.00 or more
• one discount code per customer
• the discount code cannot be used in conjunction with any other coupons or offers
• the discount code can not be applied retrospectively, once a customer has made payment we are unable to apply the code.

Delivery and Returns:

Delivery and Returns