Terms & Conditions

When purchasing products from Ecodownunder you agree to the terms and conditions outlined below:

Web Site Sales:

• Ecodownunder may offer Promotions and Sales that are exclusive to the Ecodownunder Web Site and that DO NOT apply, nor are they available in any Ecodownunder Retail Stores
• Prices may vary between Ecodownunder Retail Stores and the Online Store.
• Ecodownunder will always try to fill your order, however, if we are out of stock we will offer a similar replacement product or refund your money.
• Product colours may vary slightly from computer to computer.

Automatic Discounts

Spend $200 + in one transaction and receive a 10% discount automatically at checkout.  This offer is not available with any other offer, discount code, promotion or bonus gift.

Free Delivery on Orders within Australia

Ecodownunder is offering Free Delivery on orders over $100 and a flat rate of $10 for orders under $100 (for the initial delivery).  If orders are not collected or returned to our Warehouse because no one has collected or signed for the delivery, then there will be a minimum charge of $10 for re-delivery.

Gift Certificates:

• Can be redeemed online or in store
• Purchased online will be automatically emailed.  To Redeem in Store, you must take a printed copy to give to the Store
• Will not be replaced, refunded if lost or destroyed or altered in any way

Monthly Prize Giveaway:

• The winners will receive Ecodownunder bed and bath products or a gift voucher redeemable through Ecodownunder online or in store to the value of $250.00.
• Winners will be notified by email within two (2) business days of the draw.
• Winners are not required to be on the premises when their name is announced to be eligible to claim their prize.
• The prize will be delivered by courier or post within six (6) weeks after the close of the prize draw date.
• If there are any unclaimed or un-awarded prizes a prize draw will be conducted on 2 months after the original draw. (Must be 3 months after the original prize draw unless it is an event based prize.) at the same time and place as the original draw. If a winner is drawn they will be contacted by phone or email within two (2) business days.
• Authorised under NSW permit number: LTPM/19/04948

• any orders where the 10% discount code is used must be $50.00 or more
• one discount code per customer
• the code is valid to use within 3 months from date registered
• the discount code cannot be used in conjunction with any other coupons or offers
• the discount code can not be applied retrospectively, once a customer has made payment we are unable to apply the code.

Delivery and Returns:

Returns  or this link for Deliveries